Rates and Fees for PhoneMe.Money
Valid as of 1-Oct-2021.
Valid as of 1-Oct-2021.
Users will be notified at least 5 working days prior to any changes.
A quick look at our fees
PhoneMe.Money doesn't charge for basic services
- Making purchases from a PhoneMe.Money merchant from your PhoneMe.Money account.
- Sending money to a PhoneMe.Money charity, school or church from your PhoneMe.Money account.
- Receiving money into your PhoneMe.Money account.
- Topping up your PhoneMe.Money account from your NZ Bank Account
- PhoneMe.Money has NO monthly or annual fees.
Zero Fee features and other services
- Monthly fee - $0
- Per purchase (by you) - $0
- Per payment (to you) - $0
- Topup balance - $0
- Customer service (automated or live agent) - $0
- Inactivity- $0
Fees for Verified User features and other services
- Withdrawal from PhoneMe.Money to a bank account - 1%* (minimum fee $0.10) *First month 0%, (minimum fee of $0.10 per withdrawal still applies).
- Pay to another person's bank account incurs same fee as withdrawal fee - 1% *(minimum fee $0.10) *First month 0%, (minimum fee of $0.10 per withdrawal still applies).
Excluded services - not provided and not allowed
- No overdraft/credit feature.
- Your funds are not guaranteed or eligible for insurance. They are entirely at your own risk.
- No wire transfers / international payments
- No currency exchange
Opening and holding an account
- Account setup $0.00. No fee to setup an account.
- Monthly fee $0.00. No monthly fees.
- Spending money from your balance
- Purchases $0.00. No fee for purchases.
- IOU's and UOMe's are free (informational not financially binding)
Adding money to your balance
- Transfer from bank account $0.00. No fee when you add money to your PhoneMe.Money account.
- Receive money from PhoneMe.Money users $0.00. No fee for you when PhoneMe.Money users send you payments using PhoneMe.Money.
- Receive refund $0.00. No fee for you when someone sends you a refund.
- Request refund $0.00. No fee for you when you request a refund.
- Sending messages. No fee for you when you request a refund.
- All transactions within the wallet - instant
- Topup - The money is typically available in 1 hour or overnight (next business day). Depending on the bank it can be minutes.
- Withdrawal - The money is typically available in 1 hour or overnight (next business day).